Privacy Policy

Last updated: June 2025. ZEVA is committed to protecting your privacy in accordance with POPIA (Protection of Personal Information Act 4 of 2013).

1. Who We Are

ZEVA is an online retailer based in South Africa. For privacy queries: support@zeva.co.za

2. What We Collect

Name, email, delivery address, contact number (for orders)
Payment info (processed by PayFast — we don't store card details)
Site analytics (IP, pages viewed, device type — via Shopify)
Contact form and partner application information

3. How We Use It

To process and fulfil orders
To send order confirmations and tracking
To respond to enquiries and support requests
To improve our website and products
For marketing (with your consent only)

4. Who We Share With

We do not sell your data. We share only with: Shopify (e-commerce platform), PayFast (payments), The Courier Guy/Aramex (delivery), and legal authorities if required by law.

5. Your POPIA Rights

You have the right to access, correct, or request deletion of your information, and to object to direct marketing. Email support@zeva.co.za to exercise these rights.

6. Data Security

We use HTTPS and secure Shopify infrastructure. Payment data is handled entirely by PayFast and is never stored on our systems.

7. Cookies

We use cookies to manage your cart, remember your preferences, and analyse traffic. By using our site, you consent to our use of cookies.

8. Contact

Privacy queries: support@zeva.co.za. We respond within 15 business days.