Frequently Asked Questions

Yes! ZEVA delivers to all 9 provinces in South Africa via The Courier Guy and Aramex. Standard delivery takes 3–7 business days.

Shipping is free on orders over R1,000. For orders under R1,000, a flat shipping fee applies (calculated at checkout).

Orders are processed within 1–2 business days. Delivery takes 3–7 business days after dispatch. You'll receive a tracking number by email once dispatched.

Every product is personally tested by South African women before making our range. We look for quality ingredients, real results, and suitability for South African conditions.

Our faux fur blankets are designed for indoor use. Our slipper boots are suitable for indoor and light outdoor use on hard surfaces.

Machine wash on a gentle/cold cycle with mild detergent. Do not bleach. Tumble dry on low heat or air dry. Avoid ironing the faux fur side directly.

Yes. We accept returns within 30 days of delivery on unused, unopened products in their original packaging. Opened skincare, beauty tools, and wellness products cannot be returned unless defective. See our Shipping & Returns Policy.

Email us at support@zeva.co.za within 48 hours of delivery with photos and your order number. We'll arrange a replacement or full refund at no cost.

We accept Visa, Mastercard, and EFT via PayFast. All payments are processed securely. We do not store your payment details.

When you join as a ZEVA partner, you receive a unique tracking link. Every sale made through your link earns you 30% commission, paid monthly via EFT.

No. We welcome partners of all sizes — from micro-influencers with a few hundred engaged followers to large content creators. Genuine engagement matters most.

No. There are no minimum sales targets. You earn commission on every sale, no matter how many.